Privacy Policy

At Orivielle, we respect your privacy and take reasonable steps to protect the personal information collected through our website.

Information We May Collect

When you browse our website, place an order, contact customer service, or otherwise use our services, we may collect information including:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order information
  • Transaction information
  • Device and browser information
  • IP address
  • Website usage data

How We Use Information

We may use collected information to:

  • Process and fulfill orders
  • Arrange shipment and delivery
  • Provide order and tracking updates
  • Respond to customer inquiries
  • Process returns and refunds
  • Improve website functionality
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal obligations

Payment Information

Payment transactions are handled through supported third-party payment providers.

We do not directly store full payment card information on our website.

Cookies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and support marketing activities.

Users may manage browser cookie settings where available.

Service Providers

We may share necessary information with third-party providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Website hosting
  • Customer support
  • Fraud prevention

Only information reasonably required to provide the relevant service is shared.

Data Security

We use reasonable administrative and technical safeguards to protect personal information.

However, no online transmission or electronic storage system can guarantee absolute security.

Your Privacy Rights

Depending on applicable laws, you may have rights to request access to, correction of, restriction of, or deletion of certain personal information.

Privacy-related requests can be sent to:

Email: service@orivielle.com

Business Information

Legal Company Name: Shijiazhuang Shaomeng Information Technology Co., Ltd.
Address: No. 140, Xinfeng Road, Litai Village, Koutou Town, Xingtang County, Shijiazhuang City, Hebei Province, China
Email: service@orivielle.com